Terms of Service

1. About These Terms

These Terms of Service (“Terms”) constitute an agreement between you and Shanghai Ziyi Advertising Co., Ltd. (“the Company”, “we”, “us”) governing your access to and use of the Adusb platform (“the Platform”), available at www.adusb.com.cn, and related services. By registering an account, accessing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you use the Platform on behalf of a company or organization, you represent that you are authorized to bind that entity to these Terms.

2. Description of the Service

Adusb is a business-to-business (B2B) influencer marketing platform that connects brands and advertising agencies with overseas marketing resources, including social media influencers (creators), media outlets, and venues. The Platform provides, among other things:

• profiles and publicly available performance data of overseas creators, media, and venues, to support marketing and advertising decisions;
• campaign matchmaking, ordering, and order-tracking tools between brand clients, agencies, and creators or their representatives;
• facilitated communication and, where applicable, payment and settlement services for campaign transactions;
• features that allow creators and their authorized representatives to connect third-party social media accounts (such as TikTok accounts via official APIs) and share their own profile and content data with brand clients.

3. Accounts and Registration

• You must provide accurate, current, and complete information during registration and keep it up to date.
• You are responsible for safeguarding your account credentials and for all activities that occur under your account.
• You must immediately notify us of any unauthorized use of your account.
• We may suspend or terminate accounts that violate these Terms or that we reasonably believe compromise the safety or integrity of the Platform.

4. TikTok Account Connections

Certain features allow creators to connect their TikTok account through TikTok’s official developer interfaces. When you connect a TikTok account:

• You grant us access only to the information and permissions that TikTok displays to you on its authorization screen and that you approve.
• We access and use such information solely to provide the Platform features you requested, such as displaying your own profile and video insights to brand clients browsing your profile.
• You may disconnect your TikTok account at any time through the Platform, and you may also revoke our access through your TikTok account settings. Upon disconnection, we will handle the related data as described in our Privacy Policy.
• Your use of TikTok remains subject to TikTok’s own terms and policies. We are not affiliated with, endorsed by, or sponsored by TikTok.

5. Acceptable Use

When using the Platform, you agree not to:

• violate any applicable local, national, or international law or regulation;
• scrape, harvest, or systematically extract data from the Platform other than through officially provided interfaces;
• use data obtained through the Platform to build competing databases or for any unlawful, fraudulent, or harmful purpose;
• impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• interfere with or disrupt the Platform, or attempt to gain unauthorized access to any systems or networks connected to the Platform;
• upload or transmit viruses, malware, or any other malicious code;
• collect or store personal data of other users without their consent.

6. Transactions, Fees, and Payments

• Prices, service fees, commission rates, and settlement schedules for campaign orders are displayed on the Platform at the time of order and form part of the transaction terms you accept.
• Payments are processed through the payment channels designated by the Platform. Additional terms of those payment providers may apply.
• Unless otherwise stated in a specific order, fees are non-refundable except as required by law or as expressly provided in the applicable order terms.
• We may update pricing and fee policies from time to time. Changes apply to orders placed after the update takes effect.

7. Intellectual Property

• The Platform, including its design, text, graphics, software, and trademarks, is owned by the Company or its licensors and is protected by applicable intellectual property laws.
• You retain ownership of content you upload to the Platform. By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to host, display, and use such content solely for the purpose of operating and providing the Platform.
• All trademarks, logos, and platform names displayed on the Platform that belong to third parties (including TikTok) remain the property of their respective owners. No endorsement or partnership is implied.

8. Disclaimers

• The Platform and all content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, to the fullest extent permitted by law.
• Data relating to third-party social media accounts (including follower counts, engagement metrics, and video statistics) is obtained from publicly available sources or through authorized interfaces and may be delayed, incomplete, or inaccurate. Such data is provided for reference only and does not constitute a guarantee of marketing outcomes.
• We do not guarantee that any campaign, order, or cooperation arranged through the Platform will achieve any particular result.

9. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from or related to your use of the Platform. The Company’s total aggregate liability for any claim arising out of or relating to these Terms or the Platform shall not exceed the total fees you have paid to the Company through the Platform in the twelve (12) months preceding the event giving rise to the claim.

10. Termination

• You may stop using the Platform and delete your account at any time.
• We may suspend or terminate your access to the Platform, with or without notice, if you materially breach these Terms or if required by law.
• Upon termination, the provisions of these Terms that by their nature should survive shall survive, including intellectual property, disclaimers, and limitation of liability.

11. Changes to These Terms

We may revise these Terms from time to time. The current version will always be posted on this page with an updated “Last updated” date. Material changes will be notified through the Platform or other reasonable means. Your continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the People’s Republic of China. Any dispute arising out of or in connection with these Terms shall first be resolved through friendly consultation. If consultation fails, the dispute shall be submitted to the People’s Court with jurisdiction at the place where the Company is domiciled.

13. Contact Us

If you have any questions about these Terms, please contact us:

• Operator: Shanghai Ziyi Advertising Co., Ltd. (上海梓易广告有限公司)
• Website: www.adusb.com.cn
• Email: Peter_xin@ziyiad.com

服务条款

一、协议范围

本协议是您与上海梓易广告有限公司（下称"公司"）就注册、登录、使用出海易平台（下称"平台"，网址 https://www.adusb.com.cn）相关服务所订立的协议。您注册或使用平台服务，即视为您已充分理解并同意接受本协议约束。如您代表企业使用平台，您声明已获得该企业的相应授权。

二、服务内容

平台为品牌方、广告公司与海外达人、媒体、场地等资源方提供撮合、下单、跟单、结算等服务，并提供公开数据展示、站内沟通、第三方社交账号连接（如 Meta/Instagram、TikTok、YouTube 官方接口）等功能。

三、账号与使用规范

• 您应提供真实、准确、完整的注册信息，并妥善保管账号凭证，对账号下的全部行为负责。
• 禁止通过非官方接口抓取、批量导出平台数据；禁止将平台数据用于搭建竞品数据库或任何违法、欺诈、有害用途。
• 禁止冒充他人、干扰平台运行、上传恶意代码、未经同意收集其他用户个人信息。

四、第三方账号连接

• 连接第三方社交账号为可选功能，我们仅在您于该平台授权页面确认后获取相应数据，并按《隐私政策》处理。
• 您可随时在平台设置中断开连接，亦可在该第三方平台账号设置中撤销授权。断开后，相关数据将按《隐私政策》约定的期限删除。
• 您对该第三方平台的使用仍受其自身条款约束。我们与 Meta、TikTok、YouTube 等平台无隶属、背书或合作关系。

五、费用与结算

• 订单价格、服务费、佣金比例与结算节点以下单时平台展示的内容为准。
• 款项通过平台指定支付渠道处理，可能同时适用该等支付机构的规则。
• 除另有约定或法律另有规定外，费用不予退还。

六、知识产权

平台的设计、文本、软件及商标归公司或权利人所有。您上传的内容归您所有，您授予我们为运营平台所必需的展示与使用许可。第三方（含 Meta、TikTok、YouTube）的商标与名称归其各自权利人所有，不构成任何背书或合作暗示。

七、免责与责任限制

平台按"现状"提供。第三方平台数据（粉丝数、互动指标、播放量等）来自公开渠道或授权接口，可能存在延迟或偏差，仅供参考，不构成对投放效果的任何保证。在法律允许的最大范围内，公司不对间接、附带或衍生损失承担责任，累计责任不超过争议发生前十二个月您通过平台向公司支付的费用总额。

八、退款规则

1. 适用范围　本章适用于用户通过出海易平台（www.adusb.com.cn，运营主体：上海梓易广告有限公司）下单的易达人服务订单。用户下单时须一次性足额支付订单全部款项，平台按订单进度分期向服务方支付。

2. 款项构成　用户支付的订单款项由两部分构成：（一）资源服务费用，即向资源服务方（含其所属机构）支付的服务对价；（二）平台服务费。具体金额以下单页面展示及订单明细为准。

3. 平台服务费的退还　（一）服务方尚未接单的，平台服务费全额退还（见第 5 条）；（二）服务方已接单的，平台服务费不予退还——自服务方接单起，平台的撮合、托管与流程管理服务即视为已实际提供。因第 8 条情形（服务方责任或平台责任）导致订单无法继续的，平台服务费全额退还。

4. 资源服务费用的按进度退还　服务方已接单的，资源服务费用按服务方已收取的比例扣减后退还，即：应退金额 = 资源服务费用 ×（1 − 服务方已收取比例）。服务方已收取的部分不予退还，尚未支付的部分全额退还。款项按订单进度分三期支付，分别为接单后 50%、用户确认发布前截屏后 30%、用户确认 KPI 截屏后 20%。资源服务费用包含达人及其所属机构（如有）的服务对价，二者按同一比例随订单进度结算与退还。

5. 服务方未接单情形（全额退款）　服务方尚未接单的订单，无论用户主动取消，还是服务方拒单、超时未接单，或因平台原因导致订单未实际执行，平台均全额退还用户已支付的全部款项，包括资源服务费用与平台服务费，不区分取消原因、不扣减任何费用。

6. 退款申请与处理　用户可在订单详情页发起退款申请（订单进入「发布前截屏已确认」状态后仅可申请终止订单，不再适用退款）。平台在收到申请后 3 个工作日内完成核定并告知结果；核定通过后，退款于 7 至 15 个工作日内退回原支付路径或用户平台余额。跨境支付通道（如 PayPal、空中云汇）产生的退款手续费由平台承担。

7. 不予退款的情形　（一）订单已完成（KPI 截屏已确认且尾款已支付）；（二）用户违反本条款或平台规则导致订单终止；（三）用户已实际使用服务方交付成果（含脚本、视频等）后提出无理由退款；（四）服务方已接单后，平台服务费不予退还（第 3 条、第 8 条另有规定的除外）。

8. 平台裁定　因服务方拒不履约、严重超期、内容违规或身份不实导致订单无法继续的，平台有权裁定全额退款（含平台服务费），包括但不限于已支付给服务方的款项，并向责任方追偿。因平台原因（系统故障、重复扣款、错付）造成的，平台全额退还并承担相应损失。

9. 争议处理　用户对退款金额有异议的，可在收到核定结果后 7 日内提出申诉并补充材料，平台复核后作出最终处理；仍不能达成一致的，按本条款争议解决条款处理。

九、终止、变更与争议解决

您可随时停止使用并注销账号；您重大违约或法律要求时，我们可暂停或终止服务。本协议适用中华人民共和国法律，争议应先友好协商，协商不成提交公司所在地有管辖权的人民法院处理。

十、联系我们

• 运营主体：上海梓易广告有限公司
• 网站：https://www.adusb.com.cn
• 邮箱：Peter_xin@ziyiad.com
• 备案号：沪ICP备2022010421号-2